FAQs

Frequently Asked Questions

What does shipping cost?

We offer free standard shipping on all orders, with a few exceptions.

How long will delivery take?

Typical transit: USA 2-4 days, Europe 2-3 days, International 4-10 days, after 24-72h processing.

Do you offer wholesale?

Yes. Email wholesale@imperialartisanat.com.

What if my item arrives damaged?

Contact us within 30 days, items in original packaging. Made-to-order and personalised pieces cannot be returned.